Plagiarism incident update – EDson Financial Group
July 9, 2008Eve of Darkness by S.J. Day
July 20, 2008
Tonight I dined for the first time at a restaurant called Mimi’s Café. It took them almost an hour to serve my dinner after I placed my order.But it was still one of the best dining experiences I’ve enjoyed recently.Why is that, you wonder? Simple – they may have had a problem that caused the kitchen to back up tonight, but they never forgot their customers. Throughout the entire experience, my server (Sean) was both communicative and attentive, ensuring that I knew what was happening and asking if I needed anything else while I waited. He never let me feel as if I had simply been forgotten or worse, was unwelcome. The entire time, I felt as if my business were important to them.
And that goes quite a long way, as far as I am concerned.
At no time did I believe that they were not honestly trying to get my dinner to me. They were simply backed up. With an excellent view of the kitchen line, I could see that the manager was on top of the orders and that the kitchen was bustling just as hard as the wait staff was.
When Jason delivered my Blackened Chicken & Bleu Cheese Quesadillas, he insisted that they would be taking care of my meal this evening. I explained that wasn’t necessary as I understood things happen, and really appreciated the way they had handled the situation, especially commending Sean. Jason wouldn’t take no for an answer, though, and comped my meal anyway. He also explained that they had been short two cooks this evening, and just never could seem to catch up with the orders. I know that they gave it a good effort, because Jason rarely left the order wheel during my entire visit, directing the kitchen staff, calling for food runners as soon as an order was up, and assisting with preparing the orders with extras like dressing on the side, etc.Sean stopped by soon after I began eating to see if everything was alright (the food was delicious), and mentioned that he would be packaging a box of their muffins for me to take home. He said they give all first-time customers a box of four muffins (Honey oat bran, buttermilk spice, carrot raisin nut, and low fat blueberry) to take with them, and he was going to include a fifth – their current seasonal specialty muffin in a lemon and cream cheese flavor.
As I said, my meal was delicious – from the bread basket to the quesadillas themselves. Sadly, I did not have room for the dessert I had my eye on, Mimi’s Bread Pudding, but I will most definitely be returning soon to try it!
I truly felt welcome and my patronage valued. Mimi’s Café is a 30 minute drive from my home and workplace, but it will likely become a new regular spot for me. I cannot say enough good things about them.
How are the muffins, you ask? Well, I am still far too full from my dinner to try one tonight, but they look absolutely scrumptious, and I know just what I will be having for breakfast tomorrow!
Jennifer A. Ray
www.jenaray.com
www.wildonbooks.com
2 Comments
I remember those days and wish when things got backed up all my customers were like you. Not everyone was as easy to please, regardless how attentive I was and let them know things were busier than normal. The cook was not only cooking for the people in the cafe, they were cooking for people who sat in the bar. The only thing I miss about being a waitress is the money lol
Jennifer: I wandered over here from the WW group to read this whole story. I live in Knoxville and would love to meet to eat and visit. It’s quite a drive, but sounds like this place and the company would be SO worth it! I enjoy your comments on WW very much. Those bodyguards were smokin’ hot! Too bad there weren’t enough to go around!
I think you have a really cool job, getting to read new books and give your opinion! Is there any better occupation?
🙂 yvonne